Noticeboard

Leith Surgery is closed for public holiday on Monday 20th September.  Please contact NHS 24 on 111 if you require medical advice.

The Winter Vaccination Programme will start in September 2021.

 

You can find out if you’re in a priority group eligible for a flu vaccine on NHS inform

 

We don’t have all the details at the moment but we can tell you:

 

  • You will not get your vaccine at your GP surgery
  • You will get your vaccine at a clinic set up to vaccinate large numbers of people quickly
  • You will have a pre-booked appointment or be invited to make a booking at a vaccination clinic.

 

Details on the vaccination clinics are being finalised and when supplies of vaccines become available we will update this page as soon as we have more information.

 

Please don’t phone the practice as we don’t have any additional information for the moment.

Please keep an eye on our website or NHS inform

 

COVID VACCINE INFORMATION

For all COVID 19 vaccine details

please visit https://www.nhsinform.scot/covid19 for information 

or

https://www.nhsinform.scot/covid19status  for information on obtaining a record of your coronavirus (COVID19) vaccination status

COVID Symptoms -If you think you have COVID like symptoms please follow the advice on nhsinform website For further information on Corona virus please click on COVID19 advice and information link on the right hand side of the page

 

Unpaid Carers.  Who qualifies as an unpaid carer, for more information click on the COVID 19 advice and information tab on the right hand side of this page

 

Patient contact number for Flow Centre Minor Injuries is 0300 790 6267

 for further information on who should attend the minor injury assessment  please click minor illness tab on this page 

 

 

 

Practice Policies, complaints

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information regarding the complaints procedure is available by clicking here or from reception.

Complains Form

NHS Complaints Procedure

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it. We will also remove any Patient using aggressive behaviour to any of our staff

Fire Arms Certificate

As per the BMA guidelines, we wish to inform you that we are conscientious objectors to firearm ownership and do not complete firearms certificates.



 
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